Technology has come a long way and the Australian real estate industry has implemented some of the most innovative concepts in a bid to make life easier for all stakeholders, particularly during the pandemic.
The Agency is one company that has embraced change with a focus on making the real estate journey for its clients a seamless, efficient and enjoyable experience.
The Agency has partnered with one of Australia’s fastest growing technology startups, Sorted, to provider their tenants with a free mobile app to manage their rental.
The unique platform links together and automates much of the backend activity undertaken by property managers through the lifecycle of a tenant, bringing it all together in a seamless end user-friendly experience.
Sorted Services co-founder, Scott Kessler describes how Sorted partnered with The Agency to create an app that would serve as a one-stop shop for tenants.
Scott said, “The Agency required an app that would bring all their systems under one umbrella to make the process easier for everyone–tenants, property managers and landlords.
Our platform consolidates several outdated systems across the tenancy lifecycle, providing a smoother process for all involved.
Sorted handles every aspect of a property’s lifecycle and integrates seamlessly with all the major property management systems”.
The Agency’s Head of Property Management, Maria Carlino said the app has been a great success, cutting out unnecessary administration and allowing their property managers to focus on client relationships.
“The Agency tenant app stores all relevant information in the one place so tenancy applications, lease documents, household utilities, service trades, maintenance requests and connecting with their property manager are all made easy now.
“As a national business, we needed a partner who was able to provide a platform that is also agile across each state’s legislation and holistically compliant, which this alliance provides.
We are a progressive business and always looking forward to a broader vision and wanted to work with a partner with a flexible product that is innovating at a rapid pace, and committed to continually developing their technology and delivering the ultimate app. What’s the ultimate app? for me it’s all about the experience–the tenant’s journey that starts when transitioning from their current home to the next–and making it as smooth as possible, with total transparency and effective communication.
A further benefit is that tenants won’t be harassed by utility service providers such as gas or electricity companies as within The Agency tenant app utility services can be managed easily by the tenant, in the time and means of their choice.”