In a world that changes constantly and technology continues to change marketplaces, experience is an essential ingredient for success.
Surry Hills NSW 2010
With over 20 years of experience in the real estate industry, Katina Giannos is a dedicated professional.
In her role as the Property Management division's, Head of Client Experience, The Agency is poised to set a new standard and redefine what it means to serve clients in real estate.
With a successful career that has spanned leadership roles in customer service, managing real estate teams, overseeing compliance, and optimising operations, Katina is equipped with a nuanced understanding of the industry. Collaborating with top-tier real estate professionals throughout her journey has further refined Katina’s skills and insights.
Katina is devoted to fostering a client centred, enriching environment that prioritises positive engagement at every touchpoint. Her mission is to elevate client engagement and satisfaction, ensuring that all along the process there is opportunity for exceptional service and long-term relationships with landlords.
Katina believes in The Agency model which gives her the freedom and support to engage effectively with clients while achieving work life balance.